FAQ for General

All product information and prices subject to change without notice.

If for any reason you refuse to accept delivery of any Goods when they are delivered, or we are unable to deliver the Goods on time because you have not provided appropriate instructions or documents, we may store the Goods or return them to us and you shall be responsible for any associated costs.

We reserve the right to decline any order for any reason.

Free gift is while stock last.

FAQ for Shipping

Enjoy FREE shipping/delivery on orders of RM5000.00 and above. This offer is applicable only to single order of value amounting to RM5000.00 and above.
Note: This offer is only applicable within Peninsular Malaysia. Kindly contact us for product invoice calculated with shipping cost for East Malaysia.

Normally, it will take approximately 2-5 working days for the shipment to reach its destination. In certain circumstances, it may take up longer time for delivery.

FAQ for Payment

We're partnering with iPay88 as our Online Payment Gateway to offer a secure & convenient payment for shoppers. Currently, we only accept payment from Internet Banking of following Banks and E-Wallet: Maybank2u, Alliance Bank, Hong Leong Bank, RHB Bank, Mobile Money, PosPay and FPX (CIMB, Public Bank and Bank Islam). For credit card payment or direct bank transfer, kindly contact us at info@esale.com.my.

FAQ for Return/Warranty

We do not accept returns on any items sold on our web site.

Manufacturers warranties do apply to defective merchandise, please contact the manufacturer for any manufacturer's warranty issues or send back to our office in Puchong (map).

Nokia Malaysia
Nokia Care Point Locator (Repair & recycle)
http://www.nokia.com.my/A4500287

Sony Ericsson Malaysia
Sony Ericsson Service Locator
http://www.sonyericsson.com/cws/support/servicelocator?cc=my&lc=en